Welcome to Lucky Mister Casino. These Terms & Conditions govern your use of our online casino services. By accessing the Lucky Mister Casino website, creating an account, or using our services, you agree to be bound by these terms. Please read them carefully before proceeding.
In these Terms & Conditions, unless the context otherwise requires:
These Terms & Conditions constitute a legally binding agreement between you and Lucky Mister Casino. By using our services, you acknowledge that you have read, understood, and agreed to comply with all terms herein.
You must be at least 18 years of age to create an account and use Lucky Mister Casino services. We strictly prohibit underage gambling and will verify your age during the registration process. Any Account found to be held by a person under 18 will be immediately suspended, and all funds forfeited.
Lucky Mister Casino services are available exclusively to residents of the United Kingdom. Players must be physically located within UK territory when accessing our services. We use geo-location technology to verify your location.
To register for Lucky Mister login access, you must provide:
Each Player is permitted only one Account with Lucky Mister Casino. Creating multiple accounts is strictly prohibited and may result in account suspension and forfeiture of funds. If we discover duplicate accounts, we reserve the right to close all accounts and void any winnings.
You are responsible for maintaining the confidentiality of your Lucky Mister login credentials. Any activity conducted through your Account will be deemed your responsibility. You must notify us immediately if you suspect unauthorized access to your Account.
Lucky Mister Casino accepts the following payment methods for UK players:
Note: Credit cards are not accepted in accordance with UK Gambling Commission regulations effective April 2020.
| Deposit Type | Minimum Amount | Maximum Amount | Processing Time |
|---|---|---|---|
| Debit Card | £10 | £5,000 per transaction | Instant |
| E-Wallet | £10 | £10,000 per transaction | Instant |
| Bank Transfer | £20 | £50,000 per transaction | 1-3 business days |
| Pay by Mobile | £10 | £30 per day | Instant |
Withdrawals from Lucky Mister Casino must be requested through your Account dashboard. All withdrawal requests are subject to:
In accordance with UK Gambling Commission regulations, withdrawals must be made to the same payment method used for deposits where possible. This is an anti-money laundering requirement that we strictly enforce.
All Lucky Mister bonus offers are subject to specific terms and conditions, including:
New players at Lucky Mister Casino may be eligible for a welcome bonus upon first deposit. Specific terms for the welcome offer include:
We reserve the right to void bonuses and winnings if we suspect bonus abuse, including but not limited to:
Players may choose to opt out of receiving bonuses by contacting customer support or adjusting their Account preferences. Once opted out, bonuses will not be automatically credited to your Account.
All games at Lucky Mister Casino use certified Random Number Generators (RNG) to ensure fair and random outcomes. Our games are regularly tested by independent auditing companies to verify their integrity.
Each game displays its theoretical Return to Player percentage. Lucky Mister Casino games have RTPs ranging from 94% to 99%, depending on the specific game. RTP information is available in each game's information section.
In the event of a game malfunction or technical error:
If you experience a disconnection during gameplay:
Lucky Mister Casino is committed to promoting responsible gambling and preventing problem gambling. We provide tools and resources to help players maintain control over their gaming activity.
Players can request self-exclusion from Lucky Mister Casino for periods of:
During self-exclusion, you will not be able to access your Account, and we will remove you from all marketing communications. For UK-wide self-exclusion, we recommend registering with GAMSTOP.
Players can set daily, weekly, or monthly deposit limits through their Account settings. Limit increases are subject to a 24-hour cooling-off period. Limit decreases take effect immediately.
Players can take a temporary break from Lucky Mister Casino by requesting a time-out period of 24 hours, 7 days, or 30 days. During this time, your Account will be temporarily suspended.
We provide optional reality check reminders that notify you of time spent playing. You can configure these notifications in your Account settings.
We reserve the right to suspend or close your Account if:
You may request to close your Account at any time by contacting customer support. Upon closure:
Accounts with no login activity for 12 consecutive months will be classified as dormant. We may charge a monthly dormancy fee of £5 after notifying you via email. To reactivate a dormant account, contact customer support.
Lucky Mister Casino collects and processes personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We collect information necessary to:
We employ industry-standard security measures to protect your personal information, including SSL encryption, secure servers, and regular security audits.
We retain your personal data for as long as necessary to fulfill the purposes outlined in our Privacy Policy and to comply with legal obligations. Transaction records are retained for 6 years in accordance with UK Gambling Commission requirements.
Under UK GDPR, you have the right to:
All content on the Lucky Mister Casino website and Lucky Mister app, including but not limited to software, graphics, logos, text, and trademarks, is the property of Lucky Mister Casino or its licensors and is protected by copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable license to access and use Lucky Mister Casino services for personal entertainment purposes only. You may not:
You agree not to use Lucky Mister Casino services for any unlawful or prohibited purpose, including but not limited to:
Sharing your Lucky Mister login credentials with third parties is strictly prohibited. Your Account is for your personal use only.
We maintain a zero-tolerance policy for abusive, threatening, or offensive behavior toward other players or staff. Such conduct may result in immediate account suspension.
If you have a complaint about Lucky Mister Casino services:
If you are not satisfied with our resolution, you may escalate your complaint to:
Lucky Mister Casino is committed to resolving disputes through alternative dispute resolution methods before pursuing legal action.
Lucky Mister Casino strives to provide uninterrupted service but does not guarantee that our website or Lucky Mister app will be available at all times. We are not liable for service interruptions due to:
Our maximum liability to you for any claim arising from these Terms & Conditions shall not exceed the total amount deposited into your Account during the 12 months preceding the claim.
Nothing in these Terms & Conditions excludes or limits our liability for:
Lucky Mister Casino reserves the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website. We will notify registered players of material changes via email or Account notification.
Your continued use of Lucky Mister Casino services after changes are posted constitutes acceptance of the modified terms. If you do not agree to the changes, you must close your Account.
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.
Any disputes arising from these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Our failure to enforce any provision of these Terms & Conditions does not constitute a waiver of that provision or our right to enforce it in the future.
These Terms & Conditions, together with our Privacy Policy and any specific game rules, constitute the entire agreement between you and Lucky Mister Casino.
You may not assign or transfer your rights or obligations under these Terms & Conditions without our prior written consent. We may assign our rights and obligations to any third party without your consent.
If you have questions about these Terms & Conditions, please contact Lucky Mister Casino:
By using Lucky Mister Casino services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. Thank you for choosing Lucky Mister Casino.